ADA Compliance - web browser view - error

[tcanelli]

We are trying to roll out a public app - web browser only at this time - and I asked our Communications dept if the view was ADA compliant. They utilize a web accessibility evaluation tool and were unable to check the app - see attached for error message. I have run a deployment check and the app is set to deployed.

Any suggestions?

[tcanelli]

We are on the pro plan so the line about a plan upgrade is confusing to me. @praveen or anyone else - help please. What do we need to do?

[Aleksi]

What is the app and account ID if I check it?

[tcanelli]

GenPopEvacCtrReg_DEV-589363

[Aleksi]

There is nothing wrong in your app. I would propose to send post to support@appsheet.com.

[tcanelli]

okay, thank you.

[pravse]

yes, will have Drew check in with you @tcanelli

[pravse]

@tcanelli — those lines of text are misleading. The app actually has all of them, but only shows them when relevant (using CSS, which is a way in HTML pages to format/show/hide individual elements). However, the tool you are using doesn’t seem to be respecting that, so it is embedding our web page inside it, and ignoring the CSS (i.e. showing everything instead of applying the CSS).