App Offline icon rendering issue

[comgen_technolo]

The behaviour icons on the overlay do not render when the app is useable offline and there is no internet connection, making it impossible to tell which icon is what. See the screenshot I've posted. @preethamm @lizlynch 

[Aurelien]

Hi @comgen_technolo 

Did you check this option?

[comgen_technolo]

Yes. Both Options are enabled. 

[Aurelien]

Then in my opinion this is a bug. 

You may want to contact the Support team:

https://www.appsheet.com/Support/Contact

If this is easily solvable, such as cache clearing or so, would you mind sharing us how to solve it ?

Thank you in advance

[comgen_technolo]

it does fix upon refreshing the app when app is connected to the internet, when cleared cache, this error comes up when offline. 

But without clearing the cache, in offline the app get this glitch. Will wait for support team reply.

[rafaelhernan]

I have the same bug. I contacted support 3 weeks ago.

[comgen_technolo]

Did they give any fix?

[rafaelhernan]

No. I do not understand why. It seems a simply problem. This issue has a lot of weeks.

[comgen_technolo]

all we can do is wait. also remember not to clear the cache of app or use any storage cleaning apps, they will clear some data which is used for offline mode.

[Lynn77]

I have the same issue. Anyone get a response yet?

[Steve]

Please contact AppSheet Support for help with this.

[Joaquin_Otero1]

Having the same issue right now!