Yes, Indeed. Let me summarize the issues, as lesson learned from those incidents.
1) AppSheet is designed to generate "business application".
2) Most importantly, the stable management and seamless operation of the app is far more important among others.
3) Downtime repeatedly happens sadly, which kills all the time of the app users, as well as killing business opportunities due to such severe incidents.
4) Google is not active to address those critical issues, at the end, the same issues repeatedly happens during the short time of the operiod.
5) There is no contact point provided to ask for the corrective actions outside US hours. I dont have any stats but those incidents is likely happens during ASIAN daily hours, where AppSheet tech/management team are on the bed.
6) AppSheet/Google teams seems not taking those critical incident as high alter. The example is no update/post is given by the AppSheet on this community place. (sad)
All in all, it looks like the mamagement failure of the Appsheet team in Google, as far as we see those factual stuffs as I listed as above.
Google/AppSheet is not proactive to the users to accomodate the seamless usage of the APP, and not fair to provide the timely information as well as the corrctive action to ensure the save severer acident will not happen in the future.
Due to such a management failuer, I suspect those same downtime/failure which have substantial impact on our business app MAY happen once again soon or later.
Will see.
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