Background image for the XY coordinates NOT SHOWING NOW

[jeffchoy]

I was using a floor plan in jpg format and the app was working fine.

I updated the floor plan to a new location with so the new jpg floor plan image is different dimensions and ratio aspect. 

It is not showing since I updated the Background image for the XY coordinates

Is there anything I need to do to refresh it ? 

Also I can see the new jpg image which is in Google Drive using the URL format

https://drive.google.com/uc?view&id={fileid}

The actual image I want to display is https://drive.google.com/uc?view&id=1vKlRi_XNq2bfJcuIf2cPQXzRAj4hDt9u

The above image is displayed when I use it in a 'Show" Virtual Column within the app, just not showing as a background for XY Co-ordinates

[Aurelien]

Hi @jeffchoy 

Did you update this?

[jeffchoy]

Yes but the background image does not load.

But the exact same image is displayed when I use it in a 'Show" Virtual Column within the app, just not showing as a background for XY Co-ordinates

[baba_sawane]

Hi,

Did you update your plan using the versioning function of Google Drive ? 

[Aurelien]

By any chance, would you have enabled this option in the meantime?

With the information you gave:

---

@jeffchoy wrote:

But the exact same image is displayed when I use it in a 'Show" Virtual Column within the app, just not showing as a background for XY Co-ordinates

---

This makes me think of a bug. You may want to fill a ticket with Support here:Contact Us - AppSheet Help

[jeffchoy]

Yes I already enabled this

[Aurelien]

Actually my point was that it could prevent the image from displaying if the setting was enabled.

Nonetheless, this is in contradiction with the image rendering in a show column.