This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Log in to ask a question
Log in to ask a question

BarCode Scan option not showing

Posted on 12-10-2019 09:35 AM
Daisy_Ramirez
Silver 5
Silver 5
Reply posted on --/--/---- --:-- AM

Client advised he has completed the installation of the app which contains scannable fields but he doesn’t see the scan option although I can see it on my phone (Samsung Galaxy S9)

Is there something we’re missing? Never had anyone not see the option in the past.

He’s on a Samsung Galaxy S8

0 2 245
Topic Labels
0 Likes
2 REPLIES 2

Posted on --/--/---- --:-- AM
TyAlevizos
New Member
Reply posted on --/--/---- --:-- AM

it’s probably a long shot here, but any chance his S8 has “camera permissions denied”? e.g. https://www.androidexplained.com/galaxy-s8-app-permissions/

0 Likes

Posted on --/--/---- --:-- AM
Daisy_Ramirez
Silver 5
Silver 5
In response to TyAlevizos
Reply posted on --/--/---- --:-- AM

Got it. Thinking the same but he says he’s already checked that. I’ll send this his way. Thanks!

0 Likes
Top Labels in this Space