Err_failed

Hi everybody how are you? I hope you are all very well, enjoying good health and as a family.

Again the users of one of the applications that I have developed, report this error โ€ฆ it happens from one moment to the next, and the strangest thing is that it occurs when the application is running from a mobile device without data connection .
Please, could someone tell me if it is possible to prevent this error from happening?
Thank you so much!

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Steve
Platinum 4
Platinum 4

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