Go to another view within the app stopped working, LINKTOROW bug?

[Steve_Chambers]

Hi all,

Super confused here, my basic action to navigate to a dashboard view based on the key column has stopped working, as can be seen in the GIF the navigation actions initially works but then switches to order 1 (top row of spreadsheet) after the action completes

Just wondering if this is a bug others are seeing or if i have gone and changed something, I have checked the key column and it is correct. I’m unsure how to debug this problem it has me baffled

Any suggestions would be great, thanks
Steve

[Suvrutt_Gurjar]

Are you sure the LINKTOROW() action of navigating to a dashboard was working before?

It sounds that you are navigating through the LINKROW() to a “Dashboard” view called “Order Control Panel” that is composed of several individual different views. So the [Order ID] used as a row identification may not apply to the entire dashboard as a key.

LINKTOROW() will definitely navigate to an individual row identifiable with a key column such as “Order Detail” view but I believe it may not navigate to a multiview dashboard view based on key of a single view within the dashboard.

I did a quick test in a test app and as discussed above the LINKTOROW() action reliably navigates to a detail view based on a single record but not to a dashboard having multiple views, even though the same detail view is present in the dashboard.

Hope this helps.

[Steve_Chambers]

Hi thanks for responding, yes it was working for many months. FYI all the views within the dashboard view are detail view which is how i got it to work

[Leighton]

I’m getting the same issue in 3 apps here also (UK-based. My users are all unable to work. Assume a change been applied and broken it? Exactly the same behaviour - a dashboard details view, and the correct record is initially displayed then the first record in the dataset is displayed. We’re using Google Cloud SQL as a data source. Been working fine for 12 months, until this morning - getting lots of support calls already and it’s 9am HELP!!!

[sergio_f]

Same problem for me. LINKTOROW function from a table to a detail dashboard with two views on the same product. It worked fine for 3 months until this morning.

[Cricic]

SAME PROBLEM!!!

[Suvrutt_Gurjar]

Oh okay. Thank you @Steve_Chambers Then I believe you and all others may wish to contact AppSheet Support team.

[Cricic]

Did you ask to AppSheet Support Team?

[Leighton]

I’ve tried to raise a fault but I’m not experienced with the process. Also, Aleksi says that he’ll raise it with the US team, but it’s urgent for me and I need it resolved asap.
If I hear anything I’ll let you know - assume it’s affecting you pretty badly too?

[Steve_Chambers]

Hi Leighton, for us it is a critical problem that causes the main functions to not work, but the app owner is in a part of the world where they are closed for business now.

In the future just go into your appsheet account in the top right and click Contact Support

[Leighton]

Thanks Steve - always great to have some community support

[Manish_Jain11]

I am facing the same problem too .

[Aleksi]

Hi all. It sounds it’s probably coming from our release yesterday 09:30PM UTC+0. I’m going to escalate this to our devs in the US for debugging. Is this something urgent for you or can it wait few hours?

[Steve_Chambers]

For me this can wait a few hours thats fine, the app owner is hoping it will be up and working over the next 12hrs, thanks Aleksi

[Leighton]

Very urgent here - users are hopping-mad

[Cricic]

It’s quiet urgent

[Cricic]

Steve your App is BEAUTIFUL !!!

[Aleksi]

I have requested to our devs to check the reason. We will inform when we know more about it.

[Leighton]

Thanks Aleksi.

[Aleksi]

May I ask are you seeing this only with the Browser? How about with the Appsheet app/mobile?

[Ethan_Hildebran]

I’m seeing this problem with the browser and appsheet app/mobile

[Cricic]

Browser and Mobile

[Aleksi]

We are going to rollback the release from yesterday. I will inform when it’s completed. Sorry for the disruption this caused.

[Aleksi · Accepted solution]

It should work again. Would you please confirm, thanks.

[Cricic]

Yes!!!

[Aleksi]

Thanks

[Leighton]

Working - happy users! Many thanks

[Ethan_Hildebran]

My apps are working now too… thanks!

[Aleksi]

Good to hear it’s working for everyone!