Hi all, Iโve got a problem with push notifications, have found some topics with the same problem but there are no solutions. A lot of users doesnโt get my push notifications. I checked their phone notification rules - all notifications is allowed. Itโs not white labled app. I send notifications manually using Broadcast Notification menu. What can i do to solve the problem?
Adding @Gil_Littman_AppSheet
@11110 Few questions: Were you able to get the notification your users didnโt? Are your users using iOS, Android or both? Would you mind sharing your appโs name so I could take a look?
Some users and I successfully get notifications - Android. Some users donโt get notifications using both platforms - Android and iOs. Even if they logged in using Google account. Appโs name is MAPT (SISTEMAMART) SISTEMAMART-654865.
@11110 Thanks for the details! Iโll look into it and let you know when I have news. Translate
We have the same problem with my customerโs app. Some devices receive the push, and some not. AppSheet app is installed in all users devices. When I check the audit log, it says that workflow is successful but the users do not receive the push. I appreciate provided you can check his app also: App Name: LUR APP System Accound ID: 680638 Thanks.
Was there ever any resolution to these issues? I am beginning to use push notifications and would like to be proactive if there is something I can do now to prevent problems later1
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