How to create office form to technicians?

Am_elevators199 · 11-16-2020 05:27 AM

hello

im interested in creating a form, which after its creation by the firm, will open a service call to the technician, and that the technician will be able to answer on the form a number of specific questions concerning the type of repair performed.

For example:
The call form from the office will include the information:
date
hour
the customer’s name
Type of fault

And when the technician sees the call in the app
He will have the options:
Update whether the issue has been addressed or not
Write down what was treated
Take a picture if a component needs to be replaced

Thanks so much in advance for any help on the subject!

LeventK

Try reading these first. Deep Links (in your case LINKTOROW(…) might fit well) are direct links to any specific row of data where they can be sent to the user in various ways i.e.

Email Workflow
Push Notification

When the user clicks the link, it will open the app and they will edit the record as necessary and save.