How to remove existing database connection from Appsheet

BGD
Bronze 5
Bronze 5

Hi everyone ,

Hope you are doing well. I am facing a lot error 

 A connection attempt failed because the connected party did not properly respond after a period of time, 
or established connection failed because connected host has failed to respond.

 I checked while loading table from database connection it is taking a lot of time to load schema table 

BGD_0-1687534574598.png

I created new database connection for the same server but still getting the same issue now I have three database connection 

BGD_1-1687534636441.png

so I have two question

1. How to remove existing database connection ?

2. How to solve this issue I tried to increase the timeout error from cloud but that wont work. My database is hosted on AWS cloud so should I check firewall connection.  The error goes of after multiple refresh but it keeps coming back.

Please share your suggestion really appreciate 

Thank You 

Bhawna

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2 ACCEPTED SOLUTIONS

Remove it from your appsheet account's data sources. https://www.appsheet.com/Account/Account/Sources

 

View solution in original post

BGD
Bronze 5
Bronze 5

Thank You Marc for the solution and I solved the other issue by adding the additional Google AppSheet IPs to the security group 

View solution in original post

2 REPLIES 2

Remove it from your appsheet account's data sources. https://www.appsheet.com/Account/Account/Sources

 

BGD
Bronze 5
Bronze 5

Thank You Marc for the solution and I solved the other issue by adding the additional Google AppSheet IPs to the security group 

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