I couldn't add data from saleforce

[user27]

I try to add data from salesforce,
i have installed AppSheetConnecter on production environment

After pressing the salesforce button, I am redirected and returned to the original page and the following error message is displayed
[Auth failure: this email address has not been verified by Salesforce. Please verify the email address with Salesforce before using it for AppSheet sign in.]

Please tell me what else to do

[takuya_miyai]

Hi @user27

user27:

After pressing the salesforce button, I am redirected and returned to the original page and the following error message is displayed
[Auth failure: this email address has not been verified by Salesforce. Please verify the email address with Salesforce before using it for AppSheet sign in.]

Is this what the Salesforce button is for?

Or is it this one?

Can you show me a screenshot of what error message you are getting?

Note that AppSheetConnector is required to run Automation, but it is no longer required for just reading and writing Data.

[user27]

@Takuya_Miyai
Thank you for your reply.

This is the screenshot.
After pressing salesforce button on this page,
I am redirected and returned to thisl page and the error message is displayed.

i am logged in by my google workspace account.

and the same applies if i try to sign in with a salesforce license.(press the salesforce button of [Sign in with:] page)

[takuya_miyai]

@user27

I see, it is about to be added as a Data source.

This is just a guess on my part, but I think that the Salesforce login cache is having an effect.

Try adding the data source once you are login as a Workspace user in guest mode of your browser.

If the situation still does not improve, it would be preferable to contact support with a screenshot of the guest mode state.

[user27]

thanks @Takuya_Miyai

i tried to add data source in guest mode, but i couldn’t…
so i’ll ask contact support.

thank you so much