Previously, when adding a picture in a form before saving, the picture was visible, but now the image is displayed after saving the form
We are deliberately entering data based on information in the image
Hi @mohammedjs, is this happening only on a mobile device, or also in a browser? Could you give us the name and OS, and version number of the devices/browsers that exhibit this problem?
before it was like that.
Hi @mohammedjs,
This known issue is effecting small portion of our iOS users (as far as we know). Weโre still not 100% why is this happening, but we do know that it only effect the image preview meaning that once you save the form and sync the image would sync. The image will show up on your app once the sync is done (since itโs no longer a preview).
This only occurs in the mobile app, so using the browser instead could be a workaround.
when this issues will be solved ???
plz your support ?
when this issues will be solved ???
plz your support ?
Weโre not sure when weโll have a solution for this.
For now, weโre adding an error message to show in this case (should go live tomorrow).
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