Images Uploaded as Black Rectangles

Hello,

I am encountering a new issue with my app. The form includes a file upload that accepts documents and images. Recently, images being uploaded are being saved as large black rectangles:

SpreadsheetLife_0-1661300514438.png

Is this a bug, or have I caused this problem in some way? I only started happening recently.

 

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So this means they were uploaded as black, and therefore its presumably nothing to do with the App.  Normally if an image fails to or errors on upload you get no image. 

Is it you adding the images into the app or someone else?

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6 REPLIES 6

First thing I'd do would be to go into the google drive folder where the uploaded images are stored and check if their black in there too.

They are black in the drive folder storing the images

And what about the app?

So this means they were uploaded as black, and therefore its presumably nothing to do with the App.  Normally if an image fails to or errors on upload you get no image. 

Is it you adding the images into the app or someone else?

I only use the App as a dynamic form and not for reviewing the submissions, so the file being a black image in the drive is the issue.

Make sure your Drive has sufficient available space to receive the new images.

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