Example: I have a bot that triggers an email every week when the sales clerk did not hit his target. I want to record all of his email or how many times that sales clerk did not hit his target.
You could add another step to add that as a record on another table
As I told you before, you could add that as a record, but you wonโt be able to record emails since AppSheet has no access to them.
PS: Change this to โQuestionsโ category
What @SkrOYC says is true - you canโt record the entire email. But I do similar things to what you need with some app we have that does quotes. Sometimes the customer gets mutliple quotes by both email and SMS. So what I do it to have a step in a bot that calls an action. The action is setup to write to a table we normally call Comms. Short for Communications. This table is referenced to the job (or in your case the salesperson). It only really needs 3 other columns
= a timestamp to log creation date
= [Type] to record whether it was an email, sms, etc
= [Description] to record the message
In ours we basically used CONCANATE() to build up the wording of the email/sms plus any variables
hope this helps
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