New Bug Encountered: An error appears when trying to copy my apps

[inaki_albisu]

Hello guys,
I’ve been trying to copy a few of my apps since last week and I always received the next error:
Error cloning app on the server: 502 Server Error

Error: Server Error

The server encountered a temporary error and could not complete your request.

Please try again in 30 seconds.

Neither could I report an error in the support form. Also an error appeared!

Please I need help.
Best,
Iñaki

[Steve]

Please contact Support for help with this.

https://www.appsheet.com/Support/Contact

You might also visit your My Account page to logout and login again. Sometimes, expired login sessions can cause bizarre behavior.

https://www.appsheet.com/Account/Account

[inaki_albisu]

Hi Steve, thanks for answering.

I tried both things again without success.

1. First I made a logout / login.
2. Once I was logged in I also made a Hard Reload deleting the Cache just in case.
3. I tried to clone one of my apps again and I obtained the same error message.
4. Then I tried to create a ticket through the Contact Support form as you recommended: Login - AppSheet but the same error appeared.

Something really strange is happening here.
Looking forward to you support.

[Steve]

I’m told someone else at AppSheet has reached out to you directly, Can you confirm?