New Bug Encountered: Data not showing on excel spreasheet

[Alejandra_Petro]

Hi there,

I am having a big problem with my app. The new data entered through the app is not showing on my spreadsheet. I am missing all data entered from yesterday and today. It is showing in the app but not in the spreadsheet. I do not really know what to do! please help. It is a lot of data.

[Bellave_Jayaram]

Could you be possibly looking at the wrong spreadsheet?

[Alejandra_Petro]

A first place i thought that was the case but i cant find any other spreadsheet. The app take me to the current one and that is the one missing the data.

[Aleksi]

You haven’t lost the data if it’s showing in the app. Check from the spreadsheet if you have lot of blank rows and then scroll that sheet down if that data is there.

[Alejandra_Petro]

I think that was the problem. The data I thought I was missing was way down in the spreadsheet. What could have caused that issue?

[Aleksi]

If you deleted/cleared lot of records from your spreadsheet it could have that kind of affect. Another reason could be that you have accidently entered something into your spreadsheet.