Ref rows not displaying in email body template

[Euan_Latimer]

My app builds quotes for products, then totals are calculated in a dynamic table in an email body template.

I’m pulling the specific quote details from a related table with a REF_ROWS virtual column.

When I send an email through the test function it returns all the values correctly, but when I try to send the email using a button in the app, the referenced rows from the other table are missing.

I don’t understand why it’s being referenced perfectly fine when I test the process but not when I trigger it through a button press.

Any help would be appreciated.

[1minManager]

Can you send a few screenshots so we can try to help?

[Cale_QREW]

Hey Euan_Latimer,

Just wanted to check in on this! Like @1minManager asked, do you have any screenshots so we could try and better help you out?

Have a good one!
Cale