Report Notification

[Jerry_Lan]

Dear appsheet team,

I have a personal app as per screenshot. I was testing the report and notification but no notifications get sent at the time of the screenshot. This is what I have tried:

1. App closed at 1245 pm-no notification
   2)App opened at 1245 pm - no notification
2. Deploy app and opened at 1245 pm - no notification

When I click “run” , it works however.

Thanks
Jerry

[Aleksi]

Have you deployed the app? EDIT: My mistake… it seems that you have deployed the app.

[Aleksi]

Check the Audit history what it says let’s say after 5 minutes. You should see details from that notification and the reason if it’s not sent.

[Jerry_Lan]

This app is a bit of a frankeinapp to try things.As per the screenshot,after 7 minutes, no notifications was even fired according to the log analyzer.
Thanks!

[Aleksi]

If you can’t see anything from the Audit history, then there is something wrong in your notification rule. I made a small test with your information, and it’s working correctly.

[Jerry_Lan]

Hi Aleksi, I have been trying a few times but can’t still get it to work. You tried on my app above or on an app of your own? I am using a free account for this app notification test. Could it be that report notification only works on premium account apps? Thanks.

[Phil]

Can you provide:

1. Your account id
2. The app Name
3. The Report name

[Phil · Accepted solution]

Hi Jerry,

You are correct that your Report is not running on an automatic schedule because that is only supported for Deployed apps on a paid plan.

While you are doing development on a Free plan, you can click the “Test” button on the Report tab and test the Report. Is that working for you? It appears to be based on the Audit History.

[Jerry_Lan]

Thanks and noted for the information @Phil ! Yes it works when I click on Test.

[Phil]

That is great news.

Once you deploy and are on a paid plan, your Reports should run on the automatic schedule you specify.