Samsung Galaxy 8 Error

[LakeForestCaske]

Have AppSheet App and our app installed on my phone. When I select the app, I am brought to this page instead of the sign-in screen for the Google account. Only have this issue on non-Apple devices.

I have tried deleting, re-downloading, and restarting the device with no luck.

[Steve]

Please contact support@appsheet.com directly for help with this.

[Aleksi]

Please reinstall Appsheet app from Google Play and see if that solves the issue.

[LakeForestCaske]

Dear Aleksi,

I have tried that without any success. Please let me know what else I can do to resolve this issue.

Jenna

[Jonathan_S]

Did you contact support?

[Aleksi]

Please try to clear your default browser’s cache and cookies from your mobile device. If that doesn’t help, please send an email to support so we can investigate.

[LakeForestCaske]

Dear Aleksi,

The issue has been resolved, thank you for your help!

Jenna

[Aleksi]

Excellent!

[Glenn_Pearson1]

I am having the same problem this morning with an Android device. I have followed the instructions here to resolve the issue, but should there not already a fix preventing this issue reoccurring?