Unable to delete row from table __ -> This change cannot be applied because there is a newer version

Eduardo_Jr_Vill_0-1669993729287.png

I'm encountering this, even though the App's version is the most recent. A bug maybe? This is affecting my client's operations. 

 

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Steve
Platinum 4
Platinum 4

Please contact AppSheet Support for help with this.

Thanks Steve I'll reach out to them. 

Search for "appsheet recovery" if you need to recover the users' data changes instead of discarding them (recovery is hard, discarding is a lot easier if your users can manage to re-input the data). In the future, ensure that your users fully and manually sync both before and after any major app changes.

Thanks. But this error came about while I was testing the app yet to be deployed into a Live app.

What's weird was that this error occured while I'm in the app editor and on top of that, going to "About" shows the latest app version.

As many times as I tried refreshing my browser and closing and opening the app, it still shows the same error if I try to delete a record.

I even ensured that all of my tables are allowed updates (e.g. add, update, delete) and that delete action doesn't have any conditions but still the same even after I discarded the sync. Still the same. 

I do have security filters but I doubt that's a factor as it seemed to be working before. 

Have you had any update from Google's support on this issue? Any resolution?

I have this same issue occurring in a deployed app. I don't recall exactly when it started, but I cannot determine ANY reason why a row would not be able to be deleted.

I have had a ticket open with AppSheet support since July 14 2022. They have not been able to provide any useful information of any kind.

I ended up having to build a "Faux Delete" action button, which then sets a column to a specified value, which then triggers a bot which runs when the table row is updated and a defined column matches the value set by the custom action button. Then the bot makes an HTTP API call back to my data source (Google Sheets), where a deployed Apps Script webapp calls the AppSheet API Row Delete action to delete the row.

It's quite the Rube Goldberg setup to delete a row since the system-generated Delete action just causes sync errors despite there being no newer version of the app at all. 

Extremely frustrating.

I have the exact same issue, it's frustrating indeed especially since it doesn't seem to have a real root cause. Let me know if you have any updates from the support.

I have received a response from their support team, but it's a pretty worthless update...

Thank you for your patience, I have checked the bug id and it seems like it was pointing to some other bug which is not related to their issue. However, we have found out the right bug and there is still no update from our specialist team.Thank you for your patience. We’ll follow up as soon as we receive any updates.

Have you also submitted a ticket for the same issue you are experiencing in your app?

Do we have any update about this bug?

 

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