Solved: Re: Unable to launch app - Page 2

Cubaine · 12-27-2019 09:28 AM

I see a white screen with net::ERR_Failed Everytime I try to open my smartphone app. I am able to launch the app in the browser and everything works fine.

I tried reinstalling the application using the installation link, but the same screen appears.

What could be causing this ?

Steve

Whoops! Sorry I didn’t update here!

The fix is to clear the app cache, or reinstall the app if clearing the cache doesn’t work.

We believe the problem was caused by an Android update that Google pushed out.

View solution in original post

Steve

It hangs on sign-in? Please post a screenshot.

Kumarin_Rajoo

Hi, thanks for your assistance. The issue seems to have been the wifi connection. The IP was restricted. So works fine now after sorting that issue. Thanks again.