Hello everybody
Same problem already seen few days ago with images but with the field signature ( nobody seems to have reported the problem before).
the signature is an image, a png image an is name become
(โฆ) _ 13972405462514959717.controleur_jls.102831.png
โ13972405462514959717โ should be a name, for us of the location of the customer (selected in a field of the row). When itโs happen, the name becone a number and weโre not abble to see the signature (android or pc) even if the name are the same for the signature (in the google spreadsheet) or for the image of the signature ( data folder)โฆ
And some signatures seems unfunctionnal even if the name seems ok??
Any good idea from somebody? Thanks for the help.
May I ask what the location name should look like? Any chance that you have set the column in your spreadsheet as a number or Automatic?
Hello
Thank you for your reply.
The value of the file name comes from the โNumctrlโ field (key in this table) which is the number of the control (type text).
The application is intended to perform location checks. each control will be referenced by a number.
The control number comes from another table (planning) and is made up as follows
date / time / user / location
here we should therefore have
01/10/2020 18: 00: 28 ~ CC ~ P + R Genรจve-Plage + field name (here โcontroller_jlsโ) + a number (certainly the photo number in the phone), and the extension ".png "
as the filename, well, thatโs what I sometimes get.
Here โP + R Genรจve-Plageโ become โ_ 13972405462514959717โ ( same problem for โGrandes communesโ without โsymbolโ)โฆ
Just before I have an identical one but with 17:56:04 and my signature which is functional (signed from my pc if memory serves, but my tests on Android went well).
Sometimes with a simple name consisting of one word, it crashes โฆ sometimes it doesnโt (??)
Incidentally, I have just noticed that some signatures have a correct name but are not visible from the interface (android or pc), and that two signatures, for two different Numctrl, made one minute apart, one has for the first a correct name, the other a fanciful name โฆ itโs strange.
What is your initial valueโs formula exactly for the key column?
For my key column detail_signature_controles : Numctrl
type: Text
Auto Compute>Suggested values:
(Detail_prep_controle[Numctrl]-Detail_signature_controles[Numctrl])
This formula only offers the values of unsigned controls for selection.
Detail_prep_controle[Numctrl] is the value created in another table as written in my first post ( type: text), in order to plan the control. But there is no link between the two tables.
Maybe my post is not in the right section (sync) but should be in another section?
Please contact support@appsheet.com for help with this.
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