error message

Msidacappu · 08-15-2023 03:26 AM

Hi,

I recently received the error messages as below and don't know what's this. How to fix it?

If I igmore it and refresh the webpage, it will return to the edit page and seems to work normally again.

Msidacappu

All my files (pdf, images, and googlesheets) are not saved under the file of "copyofkanbanboard-5902759-22-04-07". I am not sure is this the probelm? Inside this file, there's only a "empty.txt" file. Does this file mean anything?

And all my app files are under another file name, there's also a "empty.txt. file. Actually I tried to create several app at the same time, I may mix them (empty.txt)up and am not sure which one is for the App I am currently use.

AleksiAlkio

Please file a support ticket.

Msidacappu

Hi,

Thanks for answering me.

I don't know what you mean "file a support ticket", how to do?

AleksiAlkio

From here.. https://support.google.com/appsheet/gethelp?sjid=15592900311964210244-EU

Msidacappu

Thanks a lot.

Can I ask one more quesiton?

As mentioned above, I don't know what the "empty.txt" for. It's generated automatically everytime when I create a new app. Can I move it or cancell it?😂😂

AleksiAlkio

You can just delete it. No need after the app is generated.