"Error Paying Invoice" Billing Issue

[appsheet_questi]

Hello,

We are currently seeing the following “Error Paying Invoice” error message when we try to pay our latest invoice.

We don’t think it’s an issue with the card - we see the small transactions go through when we connect the credit card, and we don’t see any issues like a hold on the card when we try to make the invoice payment.

My questions are:

1. What might be the causes of this error message?
2. How can we address this and pay our bill?

[Steve]

Please contact Support for help with this.

https://www.appsheet.com/Support/Contact

[okushi_david]

am still having this issues, for days now.....and support doesnt reply me on time

[Steve]

Escalated.

[yayasantlbp]

yes, we got same problem with the billing payment, there's no respon from sales@appsheet /support@appsheet.com,