redirect to another app - sync error

hey all

i have an issue form redirection. please take a look at the quick video:
https://streamable.com/fs1pvz

the automation should work as follow:
when choose the license plate, depot, model and click next, it should forward you to form in another app with those fields already prefilled.

as you can see on the video, it works on the preview mode. Although it gives the error "Local changes have not been synced. Proceed anyway?" it still redirects to the app and prefill the field.
But when you try to run the app from the link, it captures this data for a second (screen below)

Screenshot 2023-10-16 184503.png

but right after it's syncing it again (you can see it already starting in the background) and loose the data.

What's the reason, how can I fix it?

below please find the formula i use

Screenshot 2023-10-16 184827.png

0 3 208
3 REPLIES 3

I suspect that you are using the full URL for the second app in the [url to redirect]??  Instead you simply need to specify the app name. See image.

Screenshot 2023-10-16 at 3.58.49โ€ฏPM.png

When you use the full URL, I believe, a new Browser session is instantiated and likely doesn't have the newly added row.  I further suspect, it works in the Editor because the app switching is happening under the umbrella of the Editor session page.

As you can see on the screen below, i'm using the app name.
Also one more thing I noticed, it works on mobile as well 

 

Screenshot 2023-10-17 110310.png

Hey guys,

Still really need your help on this topic.
Please check the video:
https://veed.io/view/782bcccf-55b0-43d6-b913-aa9f2a60690a
i managed to get rid of the error "Local changes have not been synced. Proceed anyway?" in desktop version, probably by changing settings in performance tab but im not sure about it: 
Screenshot 2023-10-17 182103.png

as you can see on the video, it redirects to another form, it's also passing values i want it to pass, but then the form automatically start syncing and reset the answer

if i open the app on my phone, it still gives the error with syncing, but ater syncing it keeps the values in the fields
 https://www.veed.io/view/48d5cc58-83e6-4388-acb7-b5cc6b172497?panel=share

really need your help here, i don't know how to move forward with this anymore guys 


____
this is the syncing settings of the app that i'm redirecting to:
Screenshot 2023-10-17 184801.png

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