When I used a paid software in GKE, I only used it for less than 1 hour, but the explicit CPU hours

[nanzi]

A few days ago, for the purpose of conducting relevant tests, I subscribed to an application on the GCP Marketplace called "F5 NGINX Ingress Controller w/ F5 NGINX App Protect DoS" (which indicated a cost of $1.18 per hour). I deployed it to a test cluster, conducted tests for approximately an hour, then removed the application from the cluster and deleted the test cluster. I also deactivated the corresponding API services. However, when I checked my bill today, it showed that I incurred a charge of $2600 on this software.  

[nanzi]

Help, help! GCP's technical support seems to require a monthly subscription, and the billing support only has automated responses. Where can I provide feedback to GCP regarding this issue?

[garisingh]

I can try to help.  Please DM me here and we'll see what can be done.

[nanzi]

Thank you for your help!

I have already sent you a direct message.

[nanzi]

Hi there, have you received my private message?

How is it going?

I am looking forward to your reply!

Thank you for your help.