SOAR Remote Agent Request Rate

[AThebrand]

Hi all, 

I'm using QRadar connector to ingest offenses in Chronicle SOAR passing through a remote agent. 

The customer is complaining about the amount of requests coming from the agent to QRadar. Is there a way to limit this traffic? Is there any kind of agent configuration?

Thanks in advance.

[Tabindanoor]

To address the concern of excessive requests from the Chronicle SOAR agent to QRadar, consider reviewing the agent configuration options. Check for settings related to polling frequency, batch size, or any throttling mechanisms within the Chronicle SOAR agent configuration. Adjusting these parameters can help optimize the traffic and reduce the number of requests, mitigating the customer's concerns about the volume of communication between the agent and QRadar. Additionally, ensure that any changes align with the operational needs and responsiveness requirements of the Chronicle SOAR integration.