Lost data

I shared a file to co-worker.

HaiDP_0-1704469898135.png

Today, I can't access it anymore.

HaiDP_0-1704470082514.png

 

What's the problem with my file? How can I get it back?

 

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Hi @HaiDP ,

Hope you're doing well! Could you please provide more details about which permissions you have set to that file for the co-worker?

  • Are you able to see the file on your Drive > Recent ?
  • Your co-worker is able to access the file?

Regards

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4 REPLIES 4

Hi @HaiDP ,

Hope you're doing well! Could you please provide more details about which permissions you have set to that file for the co-worker?

  • Are you able to see the file on your Drive > Recent ?
  • Your co-worker is able to access the file?

Regards

Check first and foremost that the file ID you're pointing to is correct.  However, it looks like the link you pasted in the browser was copied and pasted from Drive.

I would guess based on the 404 page that this file was deleted.  If you're using a work account (managed by your workplace), I'd advise you to contact your domain Admin ASAP if this is still an issue.

Dear Sir!

Thanks so much for your reply e-mail considering the lost data from google
share

from the image it looks like this is a shared drive, if this is a shared drive under a Google Workspace environment you should be able to see the trash can and verify if anything was deleted. If you also are under a workspace account with an enterprise license,  you can search for any events with the doc ID