New Lenovo 100e Gen 3 devices - issue with student logins hanging

We just received 750 new Lenovo devices. We are having the following issue. When a student logs in (these were white gloved and pre-enrolled in our admin console) the google browser launches but requires the student to login. Also, a window opens stating the google play store is installing. We have google play store blocked. Has anyone else had this issue? We have to power wash the device which re-enrolls the device automatically. Once we login again, the chrome browser shows the correct student logged in BUT the student has to wait about 5 minutes for the play store installation window to complete and disappear.  

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whats the os in these devices? chrome os or windows?

If windows are you using GCPW?

My apologies! These are chrome devices.

@VeronicaCassidy  Apologies, I haven't come across anything that's helpful.

Please try contacting the google support team: 

https://support.cloud.google.com/portal/u/4/cases

Also please check the below and see if zero-touch enrollment can help you here:

https://support.google.com/chrome/a/answer/10130175?hl=en#zippy=

https://techtoday.lenovo.com/in/en/chrome-zero-touch?ef_id=CjwKCAiAr4GgBhBFEiwAgwORrWnQO0K1bplp4i5_v...