This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
Log in to ask a question
Log in to ask a question

404 Error with viewing a file

Posted on 05-14-2020 11:52 AM
Austin
Gold 1
Gold 1
Reply posted on --/--/---- --:-- AM

Had a user today report that his file links were not working with 2 documents. When I investigate 1 of the documents it loaded for me without doing anything so Iโ€™ll throw that error out to glitch, momentary internet problem, etc. The other file however did not load when I tried to open it. The file was in my google drive correctly but I had a + and a - in there as well as a double space. I have these in plenty other files that work just fine but since this issue was going to be visible to our CEO in a few moments I went for the quick checks of file name being an issue and deleted the + and the -. This seems to have remedied the error. Any one have ideas as to why this would have happened on one file but not on any others? I have about 2,000 files total and around 400 have both + and - in file name and work fine.

0 2 389
Topic Labels
0 Likes
2 REPLIES 2

Posted on --/--/---- --:-- AM
Steve
Platinum 4
Platinum 4
Reply posted on --/--/---- --:-- AM

Bad URL encoding, sounds to me, which would be a bug. Find a reproducible case and let support@appsheet.com know,

0 Likes

Posted on --/--/---- --:-- AM
Austin
Gold 1
Gold 1
In response to Steve
Reply posted on --/--/---- --:-- AM

Interesting development I havenโ€™t been able to replicate it with different file names so far but currently if I open the file in appsheet I get a different file; both files are named very similarly but different enough for file explorer to know the difference when I copy and paste my file name into it. To support I go I guess. Did not expect these results. Didnโ€™t expect to be able to re-produce it at all.

Top Labels in this Space