Account not upgrading after payment taken

Could one of the account team have a look at this account and email or dm me if they need proof of payment.

The account was upgraded to Core for 2 users on last Wednesday, the debit payment was taken on last Wednesday

The account is not showing the paid subscription plan or any billing history


Please contact for help with this. I will also escalate internally.

Thanks Steve, appreciate that

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Hello @Steve_Chambers Could you DM me your email that your account is under?

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