Action Workflow Notification isn't working

Hi team,
Me again with a problem that seems similar :slight_smile:

I have a workflow action rule that adds a new row to another (change_log) table when specific changes are made. It is working without a problem.
So, I did a notification set up triggers from a change_log table to send an email with a PDF attached. I don’t get mails. And even I don’t see it in AUDIT HISTORY.

Thank you in advance.

Have you tried Save & Verify Data? Do you see any error messages?

2 Likes

I always do save after any changes. There is not any error.

But Save & Verify specifically?

image

Save & Verify will check your templates for errors, but just Save will not.

3 Likes

When it happened to me, it was because of some bad formulas in the body or pdf template. I’ve got a hint by checking the performance profile

1 Like

I didn’t know that, I will do it after maintenance.

Thanks Steve

1 Like

Hi,
I did save & verify data there are still no error messages.
I checked my pdf template table and all variables are just right with the triggered data column names.

I don’t why it is not triggering.

1 Like

Would you please contact our support team with all details at support@appsheet.com, thanks.

1 Like