Address showing as hyperlink in pdf not text?

Hi There

Hoping someone can help me. Just last week in my workflow pdf for our purchase orders the shipping address started showing as a google maps hyperlink. Iโ€™ve checked and nothing has changed so not sure why this is happening?

Anyone have any ideas how to fix this.

Thanks

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9 REPLIES 9

Hi Nicholas, Iโ€™m assuming you are using template with this PDF. What is your formula on a template itself?

Hi Aleksi thanks for the quick reply its just

Shipping Address: <<[Shipping Address]>>

Which points to shipping address table where all i have is a single column address as the key and label.

Temporary workaround may be to try TEXT([Shipping Address])?

Please post a screenshot of the template.

Please also post a screenshot of the Shipping Address column configuration screen.

Hi Steve

Please see below

Thanks

Nick

Iโ€™m guessing [Shipping Address] is a Ref to the Shipping Address table. If so, in your template, try changing this:

<<[Shipping Address]>>

to this:

<<[Shipping Address].[Address]>>

Hi Steve

Worked perfectly,

Thanks for the quick response. Out of interest why would it have worked before but stopped working??

Thanks

Nick

I can only speculate: the developers are constantly working to improve the platform. Itโ€™s possible one of the recent changes affected your particular case.

Exactly! @Steve for me I think thatโ€™s the good solution!

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