App did not load successfully. Please contact the app creator. Unable to fetch app definition. Error: app blocked. Please contact the app creator

[Godwin_Oguoyibo]

I have created a product catalog app, and I am still on the free plan. I have about 10 people using the app at the moment. It has been more than 30 days since the app was created. at the moment I am having this problem (Error: app blocked. Please contact the app creator.). I am the app creator, and I have no errors in the app. I will like to know if my current AppSheet plan (FREE) can lead to The ForchAppMaltaV1-3085628 app did not load successfully. Please contact the app creator.
Unable to fetch app definition. Error: app blocked. Please contact the app creator.
PLEASE HELP!

[Lynn]

Hi @Godwin_Oguoyibo
Did you check under your account for errors. It’s possible you may have too many users for the free account.

[1minManager]

Godwin_Oguoyibo:

I have about 10 people using the app at the moment

You have likely been blocked due to high amounts of useage without paying

[Steve]

Please contact support@appsheet.com for help with this.

[yastaaa]

Steve:

support@appsheet.com

Thank you for contacting us at support@appsheet.com. We no longer directly accept requests via email. Instead, if you use the support form below, your request gets rapidly routed to the best available person on our team and we can track it to ensure we address the issue completely.

This is the new support link.

https://www.appsheet.com/support/contact

[Steve]

And?