App Gallery My Apps empty for one user

[ghawton]

I have a new user and when he goes to the My Apps page it is completely empty. We’ve logged out/in, re-installed Appsheet, etc. Not sure what to do.

Other notes:
1-He can access fine using his web browser, the issue is only on his iPhone (and he’s tried 2 phones)
2-He was able to access things once… then he had to re-login and the My Apps are empty now.

Any ideas what else to look at. Thank you.

[ghawton]

Interesting – we tried with a different user ID and it’s the same thing. iPhone issue perhaps? security on the iPhone?

[Steve]

Please engage support@appsheet.com for help with this.

[Jonathan_S]

Are you talking about a new user to use your app or a developer to help develop apps?

[Bahbus]

My Apps is for apps you have made yourself. Shared Apps is for apps that were shared with you. It sounds like this person is just looking in the wrong spot.

[Jonathan_S]

Ahh, Agree.

[ghawton]

Thank you for the suggestion – let me confirm that is the case.