App not displaying images

[Krystof_Stolin]

Hello AppSheet community,

I have got an issue with my app displaying images properly. To be exact, wherever there is supposed to be an image - be it an icon or an uploaded photo - there is an exclamation mark instead. I’ve read some previous articles on why pictures do not show up and tried the recommended steps but so far without any luck.

• offline storage of content is off
• column is image and naming is relative to app sheet spreadsheet
• security setting on gdrive is anyone with a link can see the pictures
• when I tried uploading an image through the app, it showed for about a minute and then disappeared

Thank you so much for your help,
Kryštof

[1minManager]

Are the images visible in the Google Drive folder?

[Krystof_Stolin]

Thank you for the reply,

yes, they are both visible and accesible.

[1minManager]

Right click on the cell in Google Sheets and choose “Show Edit History” to see if something is changing the filename after it has been uploaded

[Krystof_Stolin]

So in the edit history there were actually two versions uploaded at the same time. After downloading both of them, I was unable to open the original one because of “unsupported format or possibly damaged file”. But the current version is working… I expected it to be the other way around if this was the case?

[1minManager]

So it sounds like you’ve got a formula or workflow thats changing the image column as your adding it. Look into this.

[Krystof_Stolin]

Even though most of the images weren’t uploaded through the app? For example icons in the menu…
Also the images used to appear normally about a month ago, if that’s relevant.

[1minManager]

Does it work on a different device?

[Krystof_Stolin]

Unfortunately, it does not.