App won't sync in recovery mode

[Leah_Hoogstra]

Hi there,

I have a user who was on an old version of my app and is unable to sync their app because I’d added a column to one of the tables (not realizing the app was in use at the time). However, when I switch to recovery mode, the app still won’t sync. It seems like I’m getting one error related to the mismatched schema and number of columns, but also another one claiming that the same problem table is not available (“inaccessible or empty”) for another section of the app where it connects to a different table. Any insights as to why this might be going on?

I’ve already used Show Changes and sent the resulting output to myself via email. Is there any reason to believe I would lose data if I recover the data from that output and just Reset Changes to get this app syncing again?

Thanks in advance for your help.