Hi AppSheet Community!
Note: This change only impacts a small subset of our AppSheet customers that are still using ‘System Mandrill’ as their default email channel. These customers have already been notified of this upcoming change.
On May 27, 2021 (Thurs), we will update the email provider from ‘System Mandrill’ to ‘System Default’ for the remaining customers that have not migrated yet. The customers impacted by this change have already been notified of this upcoming change.
For the customers that are still using ‘System Mandrill’, please test your workflows using the “Test” button. Please verify that your mails are being sent as expected and tweak templates so emails look as expected with the new email provider. Once verified, switch the email provider to ‘System Default’ and notify us. Also, see screenshots below.
Call to action:
- Please click the “Test” button pictured below (under Behavior or Automation) to test how your templates appear. The “Test” button will always use the ‘System Default’ channel to send email.
- After verifying that your tests work as expected, please change the default ‘Via channel’ option pictured below to ‘System Default’.
- We do not anticipate any impact of this change to your emails since the majority of our customers are already running the ‘System Default’ email provider. However, if you do run into any formatting issues, please adjust your email templates.
For any questions related to this change, please contact AppSheet Support.
Thanks for being an AppSheet Customer.