AppSheet Update Message - barcode scanner

[Daisy_Ramirez]

Hello, I have a client with drivers out in the field and receiving this message when they attempt to scan a barcode. It advises “if the update is not completed in the next few days, the app will stop working”. Is anyone familiar with this one?

[Markus_Malessa]

Maybe this:

[Action Required] Scan Functionality on Android White-Label Native Applications Announcements

Hello everyone, As mentioned before in our community, AppSheet is updating the barcode and QR-code scanning capability in AppSheet apps. Android white-label native applications using this feature now need to be updated by their app creators if their version is not yet 14.5 or higher. What do you need to do? Follow these steps to update your Android white-label applications. You’ll then need to distribute the APK you get from AppSheet to your users. When do you need to do this? You need to…

[Daisy_Ramirez]

Thanks so much Markus. This client is not currently on the White-Label product and would think the update would occur automatically no?

[Markus_Malessa]

Maybe the ‘Feature Release Notes’ that @Austin_Lambeth noted above is more applicable in your case.

[Daisy_Ramirez]

Thanks Markus and Austin!

[Austin]

April 20, 2021

When barcode scanner is used on older Android versions, we now warn users that an upgrade is required to maintain barcode scanning support.

We plan to drop support for barcode scanning on older Android versions of AppSheet. Scanning will continue to work for now, but a warning will be shown to inform users of the need to upgrade soon. Deployed to all.

^

[Austin]

Might be some kinda bug where it shows even if the version is updated.

[Arthur_Rallu]

@Daisy_Ramirez
That’d be good to know if your user is seeing this but is on the latest version of the Android AppSheet app.

@Gil FYI

[Daisy_Ramirez]

Will find out and send a note to confirm.

[Gil]

@Daisy_Ramirez The update may or may not occur automatically, depending on the user’s Play Store settings. The pop up should have a link to update the app on the Play Store.
Does the user sees the pop up after getting the latest version from the store?