Appsheet wont load onto our tablets anymore. ...

(Eli) #1

Appsheet wont load onto our tablets anymore. It was working fine a few hours ago. I am able to get in through a web browser on the tablet but when I try to open a shortcut or the native appsheet app it just hangs forever Samsung Galaxy Tab 4 (KitKat 4.4.4)

Any ideas?

#2

We identified one potential issue with a recent update that may have caused compatibility problems with older devices. A fix for that was released a few hours ago, but we haven’t confirmed yet whether that was the source of these symptoms. Can you try fully closing and relaunching the app a couple times while you have network connectivity (to force the update to be applied), and see if the app still fails to load?