Attach images or other supporting material to request for support

We encourage people here in community to post a question along with screenshot or short movie to spot on the problem.

However, when we request for support through the official support request form, we are not able to attach any document at all.

There is no field avaiable to store the file to submit.

It should be mutual benefit for both requester and support desk to communicate along with images. Thank you.

(I see others requested the same before, but let me raise a post again.)

@Peter

@Takuya_Miyai

Just having this issue with support trying to diag a Whitelable/Apple/Certificate issue. But you can’t upload the files :confused: