Hi! With some help, I have figured out how to insert a <<web_url_link>> into my sms and email body templates. The problem I am having now, is that the link it provides goes to a default view that I have no control over. It shows all columns not hidden and does not display the “Main Image”. How can I build my own URL Link that will take the user to the proper record in the correct view?
FYI, my app is a to do list for my team, and I have a workflow setup to text when they are mentioned in a comment, but I want them to click the link to see the record they were mentioned in. Thank you.