Camera error

[Carlos_Salazar]

A couple of days ago 2 apps that I use everyday have started to have problems with the camera.
Each time I take a photo, it inmediately syncs and shows an error.
I go to the device configuration to check camera and storage permissions and they are allowed.
However, the app is working incorrectly which was not the case before.
Is anybody experiencing this kind of issues? How can we solve it?

[Steve]

Please post a screenshot of the error.

[Carlos_Salazar]

Please take a look to the screen capture.

drive.google.com

IMAGE ERROR.webm (video)

Google Drive file.

[Carlos_Salazar]

[Steve]

I haven’t seen an error like that before. I’d guess the problem is on the server-side. For help with that, you’ll need to engage support@appsheet.com. After Support has helped you solve the problem, I’d ask that you post here and let us know what the problem was.