Cant reach office file

[slam1973]

hi,
i can’t get access to my office365 one drive database and get access to my excell sheet anymore ,i have tried to relog ,change account for a google one ,so basically i cant work on my apps.
is there any kind of way to gain re-access to my files please
thanks in advance

[Harry2]

Hi, is your Office 365 account a data source that you added to your Google account? If so, there is a bug that prevents Office 365 and OneDrive data sources from being displayed in the account page. A fix for this will be deployed in 1 to 2 hours.

[slam1973]

no i have been using my one drive account (office365) for a while and since yesterday i can’t access my data anymore .
i do have a google account with you but the data are not in any way related,and not been mixed as two source of database .

[Harry2]

Hi, could you give us more information about the problem please? Did you see any error message? What are the symptoms that you observed?

[slam1973]

i usually use the extension built in excel sheet to access appsheet app complement,
in that way i normally get a direct access to the sheet i want to work with ,but now all it is doingis getting me to my account in app sheet with my previous apps created but in no way i can retreived any new sheet if i want to,
i tried creating a new app,use a pre built app,try the different approach to try to reach my data ,and it wont even link it to my one drive with wich my account is linked to.
i tried also to log in from my browser ,ilog it in woth chrome ,edge,explorer and still the same result .
it feel like the path is either corrupted of no more associated to my account .
i tried to get access from a previous apps and browse more source but it wont even get to one drive even if all my other sheet of data come from my one drive .

thank for your help and sorry for my sometime poor spelling

[slam1973]

no i am not getting any error messages the only thing it is doing is showing me the “choose a table /sheet” box and leave the box empty ,no database to choose from

[Harry2]

Could you give us your account ID so we could take a look?

[slam1973]

344974

[Harry2]

Hi, I have identified the bug that’s causing and am working on a fix. I’ll try to deploy the fix as soon as possible.

[slam1973]

Thanks

[Harry2]

The fix has just been deployed. Could you try accessing your OneDrive data again?

[slam1973]

It is working thanks for all your help,

Btw luv appsheet ,so happy to have found it…and now spreading it to my business

[SajiAntony]

I have a similar issue. I am trying to create an app from the account which is already logged into an office 365 account and which has an already working app. now when i try to access the same excel sheet from the same office 365 , it doesnt show in the add table - office 365 option. Please let me know what could be the issue

[Aleksi]

So… are you not seeing the file under Data > Tables > Add new table > Get Data from > OneDrive?

[SajiAntony]

No I cant see

I am logging to appsheet with the sahrepoint username and password which means I should be able to view all the files assigned to this account right?

[Aleksi]

When you use the sharepoint normally… are you able to see those files?