CC and BCC for Start Email action

Hugo_Cesar
Participant I

CC and BCC fields for Start Email action.

For TO, CC and BCC fields, would also be nice to allow LIST values too (as in workflow emails). Now, the TO field only allows a single email address, not a list of emails.

Status Open
2 5 976
5 Comments
Lucinda_Mason
Participant V

My bad. @WillowMobileSystems is correct.
I may not understand but I use expressions in my BCC field to pull out as many email addresses as match the expression from my Users table.

GreenFlux
Participant V

This would be a nice addition to the Email action.

As a workaround, you can do this with the ‘External: open a website’ action, using URL parameters to specify the To, CC, BCC and Subject:

https://mail.google.com/mail/?view=cm&fs=1&to=someone@example.com&su=SUBJECT&body=BODY&bcc=someone.else@example.com
https://mail.google.com/mail/?view=cm&fs=1&to=someone@example.com&su=SUBJECT&body=BODY&bcc=someone.e...

[EDIT]

This only works for Gmail, but I think there’s a similar URL parameter for Office365 accounts.

Steve
Participant V
WillowMobileSys
Participant V

Hi Lucinda! I think you may be referring to a Workflow email step.

There is also a capability to START an email request from an action. Basically it pops up a Send email window for the user which they can complete and send themselves (its not automatically sent). It auto-populates certain fields. The ask here is to allow auto-populating additional recipient fields.

Status changed to: Open
Pratyusha
Community Manager
Community Manager