Custom Twilio SMS Setting

[EugeneB]

Anyone has experience with the Twilio SMS sending, have sign up the account entered the
AccountSid, AuthToken, from and to, however what does it mean by the country code?

have test a SMS sending but didn’t receive the sms, but when checked the workflow it is success.

[takuya_miyai]

Hi @EugeneB

Maybe this is it.

en.wikipedia.org

ISO 3166-1 alpha-2 | Officially assigned code elements

The following is a complete list of the 249 current officially assigned ISO 3166-1 alpha-2 codes, with the following columns: 1.Code: ISO 3166-1 alpha-2 code | 2.Country name: English short name officially used by the ISO 3166 Maintenance Agency (ISO 3166/MA) | 3.Year: Year when alpha-2 code was first officially assigned (1974, first edition of ISO 3166) | 4.ccTLD: Corresponding country code top-level domain (note that some are inactive); exceptions where another ccTLD is assigned for the cou...

[EugeneB]

yup what country i need to put in? anyway i have put in US and MY … didn’t get the SMS as well

[EugeneB]

Just found this article - Sending SMS from a Bot, Workflow Rule or Scheduled Report | AppSheet Help Center

it is correct, i have entered the to and from country code. just strange that why it is not sending sms

[takuya_miyai]

@EugeneB

Without the contents of the Automation settings and the error message from monitor, I can’t figure out the cause.

[EugeneB]

Name

Process Send SMS

Created TimeStamp

29/05/2021, 08:59:02 am

Status

Error

Current Step

Send an SMS

Error Message

Error: Task ‘Send an SMS’ field ‘SMSTo’ contains invalid phone number ‘6012xxxxxxx’. Error: No SMS was created because ‘To’ is missing or invalid.

Execution Time (In seconds)
1

here is the error, the phone number i place it a text as +6012xxxxxxx … now i have set it to “+6012xxxxxxx”

however after that i didn’t see the event in the monitor,

btw, i am using just started with twilio, currently it is on trial, the number is in the verified list and also in the country supported.

[takuya_miyai]

EugeneB:

Error: Task ‘Send an SMS’ field ‘SMSTo’ contains invalid phone number ‘6012xxxxxxx’. Error: No SMS was created because ‘To’ is missing or invalid.

What country do you want to send the SMS to?
If it is addressed to Japan, the number will start with “+81”.

[EugeneB]

sending to Malaysia which is +60, so i have changed the number to “+6012xxxxxxx” seem that the sending is working but just that didn’t receive the SMS on the phone.

In the country code i have include US, and MY. as the SMS sender phone i got from twilio is US.

[takuya_miyai]

@EugeneB

You might want to contact twilio support.
I just tested it in my environment with this setting and it was sent to me.

[EugeneB]

sure thanks.

[EugeneB · Accepted solution]

Manage to resolve the SMS issue, it is due to have to deploy the app. can’t keep it as prototype.

@Takuya_Miyai , have you tried sending whatsapp message using twilio?

[EugeneB]

Manage to send WhatsApp Message using webhook to Twilio REST API. can refer to the post here Guide: Twilio WhatsApp Message API WebHook with Appsheet Bot

[takuya_miyai]

@EugeneB

It was. I forgot that I had to deploy it.

I’ve never tried Whatsapp. WhatsApp is not popular in Japan at all.

[EugeneB]

No issue, thanks for your help. appreciate it

[EugeneB]

the workflow test is working

[EugeneB]

okay, looks like the last bot event, in the monitor. it is successful.

checked from twilio there is no usage/

[takuya_miyai]

EugeneB:

yup what country i need to put in? anyway i have put in US and MY … didn’t get the SMS as well

Sorry, it’s not addressed to Japan.