Dear Community: I would greatly appreciate yo...

(SmartD) #1

Dear Community: I would greatly appreciate your help with a topic. I am currently sending automatic reports via email to my clients using the workflow option and it’s great! But now I would like to know how many times I have sent these automatic reports to a client. Is there any way to know? Thanks in advance.

(Levent KULAÇOĞLU) #2

+Soporte SmartD are you using scheduled workflows for that?

(SmartD) #3

@Levent_KULACOGLU It is not a Scheduled workflow. it is a workflow rule. An email is sended when change the value of column.

(Levent KULAÇOĞLU) #4

A workaround might be setting up a ChangeCounter column which is tied to the change in workflow rule triggering column. Starting from 0 could tell you how many times the workflow rule is triggered. Set its Update Mode to Accumulate and ChangeColumns value to the column that’s triggering your workflow rule when changed.

(SmartD) #5

@Levent_KULACOGLU I will try your solution and I will comment the results. Thank you very much!!!