Dear team, Why users are getting all tables ...

(Etwo Cargo) #1

Dear team,

Why users are getting all tables two times when they write to messenger #start? We tried many browsers but it same. Any feedback from you?

(Steven Coile) #2

Does this question refer to a chatbot app?

(Etwo Cargo) #3

Dear Steve Sorry I did not mentioned this. Yes it is.

(Steven Coile) #4

@Etwo_Cargo I’m afraid I don’t have any experience with chatbot apps, so I myself cannot offer any help. :frowning:

(Praveen Seshadri (AppSheet)) #5

We’re investigating this via the support channel as well.

Is the app itself slow in fetching the data? One possibility is that FB is resending the request because of a delayed response and this causes two posts/two responses

(Etwo Cargo) #6

@praveen No actually. It is fast enough. When I write #start the Welcome! Message is coming immediately then tables coming faster as I guess.

The data which are inside of the table is coming one time when I press details button.

The problem is about first welcome message and table views.

[i tried to attach screen shots].

Thanks for support.