"DiagnosticFrameworkWrapper.CustomerFacingException: Request cancelled: took too long to process

I’m facing the following error when I try to generate a report, and just yesterday it still works. What could be the reason for this?

Action Details
Email Details
Error:
“DiagnosticFrameworkWrapper.CustomerFacingException: Request cancelled: took too long to process: Computing a formula\r\n at Nirvana.Data.AppDataContext.CheckCancellation(String errorMessage)\r\n at Jeenee.DataTypes.AppEvaluatable.RunBatch(BatchDataContext batchDataContext, BatchArguments batchArguments)\r\n at Jeenee.DataTypes.AppEvaluatable.RunBatch(BatchDataContext batchDataContext, BatchTrace batchTrace)\r\n at System.Linq.Enumerable.WhereSelectListIterator2.MoveNext()\r\n at System.Collections.Generic.List1…ctor(IEnumerable1 collection)\r\n at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source)\r\n at Jeenee.DataTypes.AppEvaluatable.RunBatch(BatchDataContext batchDataContext, BatchTrace batchTrace)\r\n at System.Linq.Enumerable.WhereSelectListIterator2.MoveNext()\r\n at System.Collections.Generic.List1…ctor(IEnumerable1 collection)\r\n at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source)\r\n at Jeenee.DataTypes.AppEvaluatable.RunBatch(BatchDataContext batchDataContext, BatchTrace batchTrace)\r\n at Nirvana.Data.AppDataContext.ColumnValues(String tableName, Nullable1 rowListAttrIndex, Int32 columnPosition, AppEvaluatable rowFilter, Nullable1 maxResults, Int32 rowListContextLevel)\r\n at Jeenee.DataTypes.ColumnSetExpression.Evaluatable.RunAndFilter(ListMetaData listTypeQualifier, IDataContext dataContext, String tableName, Nullable1 rowListAttrIndex, Int32 colIndex, AppEvaluatable columnFilter, Boolean makeDistinct, Int32 rowListContextLevel, Nullable1 maxResults)\r\n at Jeenee.DataTypes.SelectFunction.Run(Evaluatable funcExpressionEvaluatable, IDataContext dataContext, List1 children, List1 argumentValues)\r\n at Jeenee.DataTypes.BuiltinFunctionExpression.Evaluatable.Run(IDataContext dataContext, List1 argumentValues)\r\n at Jeenee.DataTypes.AppEvaluatable.Run(IDataContext dataContext, Trace trace)\r\n at Nirvana.Data.TemplateStartExpression.Evaluate(Context context, AppDataContext appDataContext)\r\n at Nirvana.Data.TemplateExcel.Replace(Context context, ChangeWorkflowBindContext bindContext, String tableName, Boolean compatibilityMode, Int32[] columnSliceMapping, Change change, AppDataContext appDataContext, UpdateModeEnum updateMode, EmailExpressions emailExpressions, Templates templates, AppErrors appErrors)\r\n at Nirvana.Data.TemplateExcel.Replace(Context context, ChangeWorkflowBindContext bindContext, String tableName, Boolean compatibilityMode, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, EmailExpressions emailExpressions, Templates templates, AppErrors appErrors)\r\n at Nirvana.Data.Templates.Replace(Context context, ChangeWorkflowBindContext bindContext, String tableName, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, EmailExpressions emailExpressions, AppErrors appErrors)\r\n at Nirvana.Data.FileTemplate.Replace(TaskBindingContextBase context, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, EmailExpressions emailExpressions, AppErrors appErrors)\r\n at Nirvana.Data.TaskEvaluatorEmail.GetAttachment(Context context, String tableName, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, EmailExpressions emailExpressions, AppErrors appErrors)\r\n at Nirvana.Data.TaskEvaluatorEmail.PopulateResult(String tableName, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, TaskResultEmail result)\r\n at Nirvana.Data.Integrations.EmailService.MakeTaskResult(IMessageTaskContentProvider emailContentProvider, TaskEvaluationContext taskEvalContext, String tableName, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, WorkflowLogEvent workflowLogEvent)\r\n at Nirvana.Data.TaskEvaluatorEmail.Create(String tableName, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, WorkflowLogEvent workflowLogEvent)\r\n at Nirvana.Data.WorkflowActionEvaluator.CreateTaskResults(Context context, TaskEvaluatorBase taskEvaluator, AppTemplate appTemplate, String tableName, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, WorkflowLogEvent workflowLogEvent)\r\n at Nirvana.Data.WorkflowRuleEvaluator.InvokeRule(Context context, AppTemplate appTemplate, String tableName, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, WorkflowLogEvent workflowLogEvent)\r\n at Nirvana.Data.WorkflowRuleEvaluator.ProcessRule(Context context, String tableName, Int32[] columnSliceMapping, Change change, UpdateModeEnum updateMode, Op op)" Properties: { "AppTemplateVersion": "1.001303", "RuleName": "Print Summary", "EventType": "Change", "InvokedBy": "Update", "ServerRegion": "us-west1", "IgnoreSecurityFilters": false, "TableName": "BalanceSearch", "RuleTableName": "BalanceSearch", "OperationUpdateMode": "UPDATES_ONLY", "EventMatch": "Workflow event successfully matched", "Condition": "=[Print] = \"Printing\"", "MatchesCondition": "True", "Exception": "DiagnosticFrameworkWrapper.CustomerFacingException: Request cancelled: took too long to process: Computing a formula\r\n at Nirvana.Data.AppDataContext.CheckCancellation(String errorMessage)\r\n at Jeenee.DataTypes.AppEvaluatable.RunBatch(BatchDataContext batchDataContext, BatchArguments batchArguments)\r\n at Jeenee.DataTypes.AppEvaluatable.RunBatch(BatchDataContext batchDataContext, BatchTrace batchTrace)\r\n at System.Linq.Enumerable.WhereSelectListIterator2.MoveNext()\r\n at System.Collections.Generic.List1..ctor(IEnumerable1 collection)\r\n at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source)\r\n at Jeenee.DataTypes.AppEvaluatable.RunBatch(BatchDataContext batchDataContext, BatchTrace batchTrace)\r\n at System.Linq.Enumerable.WhereSelectListIterator2.MoveNext()\r\n at System.Collections.Generic.List1..ctor(IEnumerable1 collection)\r\n at System.Linq.Enumerable.ToList[TSource](IEnumerable1 source)\r\n at Jeenee.DataTypes.AppEvaluatable.RunBatch(BatchDataContext batchDataContext, BatchTrace batchTrace)\r\n at Nirvana.Data.AppDataContext.ColumnValues(String tableName, Nullable1 rowListAttrIndex, Int32 columnPosition, AppEvaluatable rowFilter, Nullable1 maxResults, Int32 rowListContextLevel)\r\n at Jeenee.DataTypes.ColumnSetExpression.Evaluatable.RunAndFilter(ListMetaData listTypeQualifier, IDataContext dataContext, String tableName, Nullable1 rowListAttrIndex, Int32 colIndex, AppEvaluatable columnFilter, Boolean makeDistinct, Int32 rowListContextLevel, Nullable1 maxResults)\r\n at Jeenee.DataTypes.SelectFunction.Run(Evaluatable funcExpressionEvaluatable, IDataContext dataContext, List1 children, List1 argumentValues)\r\n at Jeenee.DataTypes.BuiltinFunctionExpression.Evaluatable.Run(IDataContext dataContext, List1 argumentValues)\r\n at Jeenee.DataTypes.AppEvaluatable.Run(IDataContext dataContext, Trace trace)\r\n at Nirvana.Data.TemplateStartExpression.Evaluate(Context context, AppDataContext appDataContext)\r\n at Nirvana.Data.TemplateExcel.Replace(Context context, ChangeWorkflowBindContext bindContext, String tableName, Boolean compatibilityMode, Int32 columnSliceMapping, Change change, AppDataContext appDataContext, UpdateModeEnum updateMode, EmailExpressions emailExpressions, Templates templates, AppErrors appErrors)\r\n at Nirvana.Data.TemplateExcel.Replace(Context context, ChangeWorkflowBindContext bindContext, String tableName, Boolean compatibilityMode, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, EmailExpressions emailExpressions, Templates templates, AppErrors appErrors)\r\n at Nirvana.Data.Templates.Replace(Context context, ChangeWorkflowBindContext bindContext, String tableName, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, EmailExpressions emailExpressions, AppErrors appErrors)\r\n at Nirvana.Data.FileTemplate.Replace(TaskBindingContextBase context, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, EmailExpressions emailExpressions, AppErrors appErrors)\r\n at Nirvana.Data.TaskEvaluatorEmail.GetAttachment(Context context, String tableName, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, EmailExpressions emailExpressions, AppErrors appErrors)\r\n at Nirvana.Data.TaskEvaluatorEmail.PopulateResult(String tableName, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, TaskResultEmail result)\r\n at Nirvana.Data.Integrations.EmailService.MakeTaskResult(IMessageTaskContentProvider emailContentProvider, TaskEvaluationContext taskEvalContext, String tableName, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, WorkflowLogEvent workflowLogEvent)\r\n at Nirvana.Data.TaskEvaluatorEmail.Create(String tableName, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, WorkflowLogEvent workflowLogEvent)\r\n at Nirvana.Data.WorkflowActionEvaluator.CreateTaskResults(Context context, TaskEvaluatorBase taskEvaluator, AppTemplate appTemplate, String tableName, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, WorkflowLogEvent workflowLogEvent)\r\n at Nirvana.Data.WorkflowRuleEvaluator.InvokeRule(Context context, AppTemplate appTemplate, String tableName, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, WorkflowLogEvent workflowLogEvent)\r\n at Nirvana.Data.WorkflowRuleEvaluator.ProcessRule(Context context, String tableName, Int32 columnSliceMapping, Change change, UpdateModeEnum updateMode, Op op)”,
“AppTemplateName”: “be678b67-ef72-4d5b-847c-fa4179e4b3cb”,
“Operation”: “Change workflow rule”,
“Result”: “Failure”
}

Regards,
Tony

My App is as follows:

App Name: Inventory-827725-831910
ID: 831910

Please contact support@appsheet.com for help with this.