Disable users without removing them

An app I built has been disabled by appsheet. In order to use the apps I’ve built for other people I need to remove the users as they are above the 3 per month limit. Do I need to delete them from the list or can I disable them in a way so that when the company pays app sheet I can just turn them back on? I’d need to get a hold of every device to re connect them if I had to delete them.

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Steve
Platinum 4
Platinum 4

This might be better addressed to support@appsheet.com directly.

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